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Help

FAQs

  • What is Atives Discover & Hire?
    Atives Discover & Hire is a platform where you can find, connect, and hire creative professionals like artists, designers, creators, and influencers for your projects.
  • How do I hire a creative professional on Atives?
    You can browse through the profiles on Atives, explore portfolios, and hire professionals by reaching out directly through their PROsite.
  • Are there any fees involved in hiring a professional on Atives?
    Atives does not charge any fees for connecting or hiring professionals. All payments are directly between you and the creative professional.
  • How do I ensure the credibility of the professional I hire?
    All PRO members are authenticated and verified through government-issued IDs and other details by the Atives team, ensuring you work with verified talent.
  • Can I leave reviews after hiring a professional?
    Yes, after working with a professional, you can leave a review and rating on their PROsite to help others in the community make informed decisions.
  • Can I view past work or portfolios before hiring?
    Yes, every creative professional has a portfolio on their PROsite, showcasing their past work, achievements, and expertise to help you make the right choice.
  • What is a PROsite?
    A PROsite is a unified professional website for creative professionals. It includes everything you need to showcase your talent, sell products, host events, manage programs, post blogs, and much more. One Page: All your information in one place. One Link: Share your personalized PROsite link. One Card: Your custom PROsite One Card for easy sharing.
  • How do I create a PROsite?
    To create your PROsite, follow these simple steps: Visit the Create PROsite section. Click on Create Now. Activate your membership. Create your PROsite.
  • How long does it take to create a PROsite?
    It hardly takes 5 minutes to create your PROsite if you have all your details and content ready.
  • How long does it take to verify and approve my PROsite?
    It typically takes 24-72 hours for the Atives team to verify your information and approve your PROsite. This may depend on the volume of new sign-ups and verification checks.
  • Who updates my PROsite?
    The Atives Team manages your PROsite updates based on your membership level: PRO members can request updates monthly. PRO+ members can request updates fortnightly (every 15 days). PRO A+ members can request updates weekly. Create your prosite now!
  • What do I get with PRO membership?
    Your PRO membership includes: A personalized PROsite The ability to sell digital and physical products Host and manage events Manage programs and courses Write and post blogs Share updates through your activity feed Integrate and manage your social media accounts Access to your One Inbox (unified messaging) Get your Ative PRO Membership now!
  • Can I cancel or get a refund on my PRO membership?
    No, the PRO membership is a one-time purchase and cannot be canceled or refunded. Please ensure you review the membership benefits before purchasing.
  • How do I share my PROsite?
    Once your PROsite is live, you can share your unique link or your PROsite One Card, which includes a QR code, to promote your work.
  • What is the Atives Affiliate Program?
    The Atives Affiliate Program allows you to earn commissions by referring others to sign up for Atives PRO memberships. Start your earning now!
  • How do I join the Affiliate Program?
    To join, simply sign up as an Atives Affiliate Partner. Once registered, you’ll receive your referral link to share with your audience.
  • When do I receive payouts?
    Payouts vary and may be instant, weekly, fortnightly, monthly, or target-based. You will need to have a minimum payout balance to be eligible for payments.
  • What is required to receive payouts?
    You will need to provide: A government-issued ID for authentication Bank account or card details for processing the payment
  • How is my commission calculated?
    Commission is earned once your referral’s PRO membership is purchased and their PROsite is approved by the Atives team. Each sale must go through this approval process to ensure eligibility.
  • How do I track my earnings?
    You can track your earnings through your affiliate dashboard, which provides detailed information on clicks, referrals, and payouts.
  • Are the payout terms subject to change?
    Yes, Atives reserves the right to update payout schedules, which may be informed via notifications, platform updates, or the affiliate page.
  • How do I contact Atives for support?
    You can contact us at any time by sending an email to our support team at hello@1atives.com or use the Let's Chat button to talk to us directly.
  • Where can I find help to set up my PROsite?
    We provide step-by-step guides on setting up your PROsite. If you need personalized help, feel free to contact our support team or check the support resources in your dashboard.
  • Can I request assistance for updating my PROsite?
    Yes, depending on your membership level, you can request updates as per the allowed frequency—monthly, fortnightly, or weekly. Contact our support team for more details.
  • How long does it take to resolve a support issue?
    Our support team typically responds within 24 hours. The resolution time may vary based on the complexity of the issue.
  • Is live chat support available?
    Yes, you can chat with us instantly by clicking the Let's Chat button. Our team is ready to assist you with any queries.
  • What should I do if I encounter a problem with a creative professional I hired?
    If you have any issues with a professional or a project, you can report the problem to Atives through the help page or reach out to our support team directly for resolution.

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WOOWOO ART HOUSE

#20, Commercial Complex,

Nehru Nagar (E), Bhilai, Durg (C.G) 490020 INDIA

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